Terms & Conditions

1. Agreement and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Customer", "you") and Lottoradaraustralia Pty Ltd ("Lottoradaraustralia", "we", "us", "our") regarding your use of our sports betting platform, website, mobile applications, and related services. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must not use our services. These Terms supplement and work in conjunction with our Privacy Policy, Responsible Gaming Policy, and any other policies or guidelines posted on our website. We reserve the right to modify these Terms at any time, and any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

To use our services, you must meet all of the following eligibility requirements and maintain compliance throughout your use of our platform:

• Age Requirement: You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. We strictly prohibit underage gambling and will verify your age through government-issued identification.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction and must not be under any legal disability that would prevent you from using our services.
• Jurisdiction: You must be a legal resident of Australia and located within Australian territory when accessing our services. Our services are not available to residents of countries where online gambling is prohibited.
• Account Limitations: You may only maintain one account with Lottoradaraustralia. Multiple accounts, whether created intentionally or inadvertently, are strictly prohibited and may result in account closure and forfeiture of funds.
• Accurate Information: You must provide accurate, complete, and current information during registration and promptly update any changes to ensure continued compliance with our verification requirements.
• Self-Exclusion Status: You must not be subject to any gambling exclusion orders, self-exclusion programs, or prohibitions from gambling activities in any jurisdiction.

3. Account Security and Responsibilities

You are solely responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account:

• Password Security: You must create a strong, unique password and keep it confidential. You must not share your login credentials with any third party or allow others to access your account under any circumstances.
• Account Monitoring: You are responsible for monitoring all account activity and must immediately notify us of any unauthorized access, suspicious activity, or security breaches.
• Personal Use Only: Your account is for your personal use only and must not be used for commercial purposes, on behalf of third parties, or in connection with any gambling syndicate or professional gambling operation.
• Device Security: You must ensure that any device used to access your account is secure and not accessible to unauthorized users. Always log out after using shared or public devices.
• Information Updates: You must promptly update your account information if there are any changes to your personal details, contact information, or financial circumstances that might affect your account status.
• Liability: You will be held liable for all transactions and activities conducted through your account, whether authorized by you or not, until you notify us of any unauthorized access.

4. Betting Rules and Procedures

All betting activities on our platform are subject to the following rules and procedures, which are designed to ensure fair play and regulatory compliance:

• Bet Placement: Bets are considered placed and accepted only when confirmed by our system and a bet confirmation is displayed on your screen. Bets cannot be cancelled or modified once accepted unless specifically provided for in our rules.
• Minimum and Maximum Limits: We reserve the right to set minimum and maximum betting limits for different events, markets, and account types. These limits may be adjusted at any time based on risk management considerations.
• Odds and Pricing: All odds are subject to change until the time of bet acceptance. We strive to offer competitive and accurate odds, but errors may occasionally occur, and we reserve the right to void bets placed at obviously incorrect odds.
• Event Cancellation: If an event is cancelled, postponed, or does not take place as scheduled, bets will generally be voided and stakes returned, unless the event takes place within 24 hours of the original scheduled time.
• Settlement Rules: Bets will be settled according to the official results declared by the relevant governing body of each sport. Dead heat rules, Rule 4 deductions, and other industry-standard settlement procedures apply where applicable.
• Disputes: Any disputes regarding bet settlement must be reported within 14 days of the event conclusion. We will investigate all disputed settlements fairly and make final determinations based on official sources and our terms.

5. Financial Transactions and Account Funding

All financial transactions are processed securely and in accordance with Australian financial regulations and anti-money laundering requirements:

• Deposit Methods: We accept deposits via credit cards, debit cards, bank transfers, and approved digital payment methods. All deposits must be from accounts held in your name and from legitimate sources of funds.
• Withdrawal Processing: Withdrawals are typically processed within 1-5 business days, depending on the method chosen. All withdrawals are subject to identity verification and may be delayed pending completion of compliance checks.
• Minimum Amounts: Minimum deposit and withdrawal amounts apply and are clearly displayed during transactions. These amounts may vary by payment method and are subject to change without notice.
• Currency: All transactions are processed in Australian Dollars (AUD). Foreign currency transactions may be subject to conversion fees charged by your financial institution.
• Anti-Money Laundering: We are required to comply with Australian anti-money laundering laws and may request additional documentation or impose restrictions on accounts to ensure compliance.
• Bonuses and Promotions: Any bonuses, free bets, or promotional offers are subject to specific terms and conditions, including wagering requirements and time limits, which will be clearly communicated when the offer is made.

6. Responsible Gaming and Player Protection

We are committed to promoting responsible gaming and providing tools to help you maintain control over your gambling activities:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits on your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period before taking effect.
• Loss Limits: You can set limits on the amount you can lose over specific time periods. Once these limits are reached, you will be unable to place further bets until the limit period resets.
• Session Time Limits: You can set maximum session durations to help manage the time you spend gambling on our platform. Pop-up reminders will alert you when your set time limit is approaching.
• Self-Exclusion: You can exclude yourself from our services for periods ranging from 24 hours to permanently. During self-exclusion, you will be unable to access your account or place bets.
• Reality Checks: We provide regular reality check notifications showing your session duration and spending to help you maintain awareness of your gambling activity.
• Support Resources: We provide links to professional gambling support services and work with organizations like Gambling Help Online to ensure appropriate support is available when needed.

7. Prohibited Activities and Account Restrictions

The following activities are strictly prohibited and may result in account suspension, closure, and forfeiture of funds:

• Fraudulent Activity: Any form of fraud, deception, or misrepresentation in connection with your account or betting activities, including but not limited to identity fraud, payment fraud, or providing false information.
• Bonus Abuse: Exploiting bonuses, promotions, or system errors for unfair advantage, including creating multiple accounts to claim multiple bonuses or using betting strategies designed solely to clear bonus requirements.
• Arbitrage Betting: Systematic arbitrage betting or using our platform in conjunction with other operators to guarantee profits regardless of outcome is prohibited and may result in bet voidance and account closure.
• Collusion and Match-Fixing: Any involvement in match-fixing, spot-fixing, or collusion with other bettors, players, or officials is strictly prohibited and will be reported to relevant authorities.
• Automated Betting: Use of bots, automated software, or any technology designed to place bets automatically or manipulate our systems is strictly forbidden and will result in immediate account termination.
• Inside Information: Betting based on material non-public information or insider knowledge that provides an unfair advantage is prohibited and may result in bet voidance and account closure.

8. Intellectual Property and Platform Usage

All content, software, and materials on our platform are protected by intellectual property laws and are owned by or licensed to Lottoradaraustralia:

• Proprietary Rights: Our website, mobile applications, software, logos, trademarks, and all content are proprietary to Lottoradaraustralia and protected by copyright, trademark, and other intellectual property laws.
• Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these Terms.
• Prohibited Uses: You may not copy, reproduce, distribute, modify, create derivative works, reverse engineer, or otherwise exploit our intellectual property without express written permission.
• Data Mining: Systematic extraction of data from our platform using automated tools, screen scraping, or data mining techniques is prohibited without our express written consent.
• Third-Party Content: Our platform may include content licensed from third parties, including sports data, odds, and statistics, which are subject to additional restrictions and licensing terms.
• User Content: Any content you submit to our platform, including reviews, comments, or feedback, becomes our property and may be used by us for any purpose without compensation or attribution.

9. Limitation of Liability and Disclaimers

To the maximum extent permitted by law, our liability is limited as follows:

• Service Availability: We do not guarantee uninterrupted or error-free service and are not liable for any losses resulting from service interruptions, technical failures, or maintenance activities.
• Information Accuracy: While we strive to provide accurate information, we do not warrant the accuracy, completeness, or reliability of any information, odds, or statistics displayed on our platform.
• Third-Party Services: We are not responsible for the performance, accuracy, or availability of third-party services, including payment processors, data providers, or linked websites.
• Investment Disclaimer: Gambling involves risk, and you may lose money. Past results do not guarantee future performance, and our AI predictions and analysis tools are for entertainment purposes only.
• Maximum Liability: Our total liability to you for any claim arising from or related to our services shall not exceed the amount deposited in your account during the 12 months preceding the claim.
• Consequential Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, business interruption, or reputational harm.